Keep the coffee flowing. We'll handle the questions.
"What time do you open?" "Do you do celebration cakes?" "Can you cater for 20?" The questions arrive while you're pulling shots or boxing up bakes. We set up an assistant that answers on Facebook Messenger with your real opening hours and prices, then points people to your order form or takes a name and number so you can call back.
Sound familiar?
"What time do you open?"
Opening hours, closing time, bank holidays. Asked again every day.
Cake and catering enquiries
They need a proper answer, and they tend to come in when you're busiest.
Menu and price questions
What's on, what it costs. The same messages, typed out over and over.
Allergy and dietary questions
These matter. They need a real answer from you, not a guess from a chatbot.
Reviews and posts
Reviews sit unanswered. Fresh bakes look great online, but posting them takes time.
How we help
A chat that answers for you
On Facebook Messenger, day and night. It uses your real opening hours, menu and prices.
Cake and catering orders
It points people to your order form, or takes a name and number so you can call them back.
Allergies: ask the café
The assistant never answers allergy or dietary-safety questions (for example vegan or gluten-free) itself. It always tells people to ask you directly.
Review replies
Personal replies to Google and Facebook reviews. We draft them, you approve each one.
Google profile tune-up
Your Google listing sorted: categories, photos, hours and services. Includes a review request kit (your review link, QR code and counter card) and listings on Apple Maps and Bing.
A month of posts
Written from your own photos and offers, scheduled once you approve. Part of the Done For You bundle.
What it won't do
The assistant never answers allergy or dietary-safety questions. It always tells people to ask you directly, before they order or visit. It doesn't take cake or catering orders itself: it points to your order form or takes a name and number. It doesn't answer phone calls.
Coming soon
Coming soon (not available yet)
- Instagram and WhatsApp messages for the assistant (it works on Facebook Messenger now)
- Missed-call text-back (an automatic text when you miss a call)
We don't give dates until they're ready, and we won't sell them to you as if they are.
Prices
Never Miss a Customer bundle
- AI message assistant on Facebook Messenger, 24/7
- Review replies for Google and Facebook, you approve each one
- Google profile tune-up
£149 one-off + £55/month
Done For You (best value)
- AI message assistant on Facebook Messenger, 24/7
- Review replies, you approve each one
- 8 social posts a month
- One-page website with hosting and care
- Google profile tune-up
£349 one-off + £189/month
Founding offer for the first 3 businesses: free setup on the message assistant, or 50% off any bundle's one-off price.
See every price, and work out what it's worth with your own numbers →
No VAT added. Monthly services: 30 days' notice. Bundles with a discounted setup have a 3-month minimum. Website builds: half up front, half when it goes live.
Free Google listing check
Not sure how you look on Google? We'll check how your listing shows up when people nearby search for a café, and email you a one-page sheet with the three fixes most worth doing. Free, with no obligation.
Get my free checkQuestions
Will the chat answer allergy or dietary questions?
No, never. If someone asks about allergies or any dietary need (for example vegan or gluten-free), it tells them to ask you directly before they order or visit. It can share your menu and prices, but it doesn't make safety calls.
Can it take cake or catering orders?
No. It answers the basic questions, then points people to your order form or takes their name and number so you can call back and talk it through.
What if it's asked something it doesn't know?
It's set up to use only the information you give us, not to guess. For anything else it takes a name and number for you.
Does it work on Instagram or WhatsApp?
Not yet. Instagram and WhatsApp messages are coming soon. Right now it answers Facebook Messenger messages. Website chat is an optional add-on (+£20/month with the assistant).
Do you only work with cafés near Cannock?
No. We work with small businesses anywhere in the UK. Darren is based in Cannock and can visit around Cannock and Hednesford. Everyone else is set up by phone or video call.
Am I locked in?
Monthly services can be cancelled with 30 days' notice. Bundles with a discounted setup have a 3-month minimum.
Fancy a chat?
The chat on this page is the same kind of assistant we'd set up for your café. Ask it anything, or get in touch with Darren.
Or email [email protected]. Darren replies personally, usually the same day.