Worth asking before you let AI talk to your customers. If yours isn't here, ask Darren or try the chat in the corner.
Yes. The assistant always says it's automated in its first reply and never pretends to be you. It answers the simple questions straight away, and a real person (you) is always one message away. Customers can ask for a person at any time.
It's set up to answer only from the information you give it: your prices, hours and policies. When something isn't covered, it takes the customer's name and number and leaves the conversation for you instead of guessing. No AI is perfect, so you test it with us before it goes live, and if it ever gets something wrong, tell us and we'll fix it straight away.
Of course. Reply from your normal Facebook inbox whenever you like, and the assistant steps back in that conversation so you never talk over each other.
Facebook Messenger first, and it can also run as a chat bubble on your website, like the one on this page. Instagram and WhatsApp messages are coming soon, but they aren't available yet.
No. It answers Facebook Messenger messages, and website chat is an optional add-on. Missed-call text-back is coming soon, but it isn't available yet.
Not at all. There are no new apps, accounts or equipment for you. Darren sets everything up, tests it with you and keeps it up to date.
After a quick chat you fill in a short form (your hours, prices and the questions customers ask), then add Darren to your Facebook page in Business Suite, the same way you'd add a member of staff. For website chat, you or your web person paste one line of code into your site, or invite Darren as an editor. We run the AI on our side, and the running costs are included in your monthly fee. You test it with us before it goes live, usually about a week from the first chat.
No. We work with small businesses anywhere in the UK. Darren is based in Cannock and can visit around Cannock and Hednesford. Everyone else is set up by phone or video call, at a time that suits you.
No. We also do Google profile tune-ups, review requests, websites, review replies, social media posts, booking setup, AI sessions and custom AI tools. See all our services. If there's a job that eats your week, ask us whether AI can help.
Yes, if it's a job that eats your week: drafting quotes from photos, reading receipts into a spreadsheet, sorting your inbox, or pulling together a weekly report. We start with a quick chat about what goes wrong now, then send you one page saying what the tool will do and what it costs. It's one fixed price with no subscription, and the tool is yours to keep. If you don't really need it, we'll tell you.
Do the sum with your own numbers. Ten questions a day at two minutes each, six days a week, is two hours a week. Never Miss a Customer works out at about £1.80 a day. One extra booking a month that makes you more than the monthly fee, after your own costs, pays for it. Try the calculator with your numbers.
You do. Your Facebook page, Google profile, website domain and customers' messages stay yours, and we never ask for your passwords. Monthly services can be cancelled with 30 days' notice. If you stop, you remove Darren from your page and profile, and we hand over anything we've built for you, like your website files.
Yes, we're new, and that's why there's a founding price. If we ever stop trading, you get at least 30 days' notice and a full handover, and we help you set everything up on your own accounts so it keeps running. It's written into our agreement.
Messages are only used to reply, and are never sold or used for advertising. Read our privacy policy.
Darren replies personally, usually the same day.