Under a car, phone going. Keep the next booking.
"How much is an MOT?" "Can you fit me in this week?" "Do you do tyres?" The same questions come in all day, usually while your hands are full. We set up an assistant that answers them on Facebook Messenger, using your real prices, services and hours. Anything it can't answer, it takes the customer's name, number and what the car needs, so you can ring them back. For independent garages, MOT centres, tyre and exhaust centres and mobile mechanics.
Sound familiar?
"How much for an MOT?"
The same price, service and opening-hours questions, every day. Each one means downing tools to answer.
Messages you see too late
A message comes in at 8pm. By the time you reply the next morning, they may have booked somewhere else.
People pick a garage on Google
Drivers search "MOT near me" and compare stars. An out-of-date listing or unanswered reviews can put them off before they ring.
No proper website
Just a Facebook page, an old site, or nothing. People can't easily see what you do, what it costs or when you're open.
How we help
A chat that answers while you work
On Facebook Messenger, day and night. It answers from your real price list, services and hours. Website chat is an optional add-on (+£20/month with the assistant).
Details ready to ring back
For bookings, repairs and anything it can't answer, it takes the customer's name, number and what the car needs, and lets you know.
Google profile tune-up
Your Google listing sorted: the right categories (MOT, servicing, tyres and so on), photos, hours and services. Includes a review request kit (your review link, QR code and counter card) and listings on Apple Maps and Bing.
Review replies
Personal replies to Google and Facebook reviews. We draft them, you approve each one.
A simple one-page website
What you do, your MOT and service prices, your hours and how to book. Hosted and kept up to date for you. Handy after a refit or a move.
Custom tools
For example, a tool that turns your notes on a job into a tidy written estimate. One fixed price, no subscription, and you keep the tool. Talk to Darren for a firm price.
What it won't do
The assistant doesn't answer phone calls. It doesn't diagnose faults or quote for repairs, it can't see your diary or book work in, and it can't tell a customer whether their car is ready. It answers questions using what you tell us, and takes a name and number for everything else. You still make the call.
Coming soon
Coming soon (not available yet)
- Appointment reminders, such as MOT and service reminders
- Missed-call text-back (an automatic text when you miss a call)
- Instagram and WhatsApp messages for the assistant (it works on Facebook Messenger now)
None of these are available yet, so the assistant doesn't send reminders or cover missed phone calls. We don't give dates until things are ready.
Prices
Never Miss a Customer
- AI message assistant on Facebook Messenger, 24/7
- Review replies, you approve each one
- Google profile tune-up
£149 one-off + £55/month
Best if the same questions and late messages are your main problem.
Get Found
Best if you have no website, or you've just had a refit. One-page website, website care (hosting, domain, small updates), Google profile tune-up and review replies.
£379 one-off + £35/month
Done For You (best value)
The message assistant, review replies, 8 social posts a month, a one-page website with hosting and care, and a Google profile tune-up.
£349 one-off + £189/month
Founding offer for the first 3 businesses: free setup on the message assistant, or 50% off any bundle's one-off price.
See every price, and work out what it's worth with your own numbers →
No VAT added. Monthly services: 30 days' notice. Bundles with a discounted setup have a 3-month minimum. Website builds: half up front, half when it goes live.
Free Google listing check
Not sure how you look on Google? We'll check how your listing shows up when people nearby search for an MOT or a service, and email you a one-page sheet with the three fixes most worth doing. Free, with no obligation.
Get my free checkQuestions
Can it book MOTs into my diary?
No. It can't see or change your diary. If you have an online booking page, it can point people to it. Otherwise it takes their name, number and what the car needs, so you can ring and book them in.
Will it quote for repairs?
No. It only gives prices you've told us, such as your MOT or service prices. For repairs and anything that needs a look at the car, it takes the customer's details so you can call them.
Can it send MOT reminders?
Not yet. Appointment reminders are coming soon, but they aren't available now, and we don't give dates until they're ready.
Can it answer my phone?
No. It answers Facebook Messenger messages. Website chat is an optional add-on (+£20/month with the assistant). Missed-call text-back is coming soon, but it isn't available yet.
Do I need to be good with tech?
No. Darren sets everything up, tests it with you before it goes live, and keeps it up to date. It usually takes about a week from first chat to going live.
Do you only work near Cannock?
No. We work with small businesses anywhere in the UK. Darren is based in Cannock and can visit around Cannock and Hednesford. Everyone else is set up by phone or video call, at a time that suits you.
Fancy a chat?
The chat on this page is the same kind of assistant we'd set up for your garage. Ask it anything, or get in touch with Darren.
Or email [email protected]. Darren replies personally, usually the same day.