Look after the customer in front of you. Your messages are covered.
"Do you have this in stock?" "What time do you close on Saturday?" "Are you open on Christmas Eve?" Messages come in all day, usually while you're on the till. We set up an assistant that answers on Facebook Messenger with your real prices and opening hours, then points people to your online shop or order form.
Sound familiar?
"Is it in stock?"
Questions about stock, prices and sizes arrive while you're serving someone else.
"What time do you close?"
Hours change for Christmas, bank holidays and half-terms. Customers still need to ask.
"How do I order or collect?"
You've explained click-and-collect and where to order many times already.
Reviews and a tired Google profile
Reviews with no reply, old opening hours and few photos. It puts people off before they've walked in.
Posts that never get written
You've got new stock and offers to show. Finding the time to post them is the problem.
How we help
A chat that answers for you
On Facebook Messenger, day and night. It uses your real prices and opening hours, then points people to your online shop, order form or click-and-collect page.
Christmas and holiday hours
Tell Darren when your hours change and he updates the assistant for you.
Name and number if it's stuck
If someone asks something it can't answer, it takes their name and number so you can call them back.
Review replies
Personal replies to Google and Facebook reviews. We draft them, you approve each one.
Google profile tune-up
Your Google listing sorted: categories, photos, hours and services. Includes a review request kit (your review link, QR code and counter card) and listings on Apple Maps and Bing.
A month of posts
Written from your own photos and offers, scheduled once you approve. Part of the Done For You bundle.
What it won't do
The assistant doesn't check your live stock. It answers from the prices and hours you give us, then sends people to your online shop or order form. If it can't answer, it takes a name and number for you. It doesn't answer phone calls.
Coming soon
Coming soon (not available yet)
- Instagram and WhatsApp messages for the assistant (it works on Facebook Messenger now)
- Missed-call text-back (an automatic text when you miss a call)
We don't give dates until they're ready, and we won't sell them to you as if they are.
Prices
Never Miss a Customer bundle
- AI message assistant on Facebook Messenger, 24/7
- Review replies for Google and Facebook, you approve each one
- Google profile tune-up
£149 one-off + £55/month
Done For You (best value)
- AI message assistant on Facebook Messenger, 24/7
- Review replies, you approve each one
- 8 social posts a month
- One-page website with hosting and care
- Google profile tune-up
£349 one-off + £189/month
Founding offer for the first 3 businesses: free setup on the message assistant, or 50% off any bundle's one-off price.
See every price, and work out what it's worth with your own numbers →
No VAT added. Monthly services: 30 days' notice. Bundles with a discounted setup have a 3-month minimum. Website builds: half up front, half when it goes live.
Free Google listing check
Not sure how you look on Google? We'll check how your listing shows up when people nearby search for a shop like yours, and email you a one-page sheet with the three fixes most worth doing. Free, with no obligation.
Get my free checkQuestions
Can it tell customers what's in stock?
No. It doesn't check your live stock. It answers from the prices, hours and information you give us, and sends people to your online shop or takes a name and number so you can reply.
Can it handle our Christmas opening hours?
Yes. Tell Darren your Christmas and bank holiday hours and he updates the assistant. He does the same whenever your prices or hours change.
Do I need an online shop?
No. Without one, the assistant answers questions and takes a name and number. If you have an online shop, an order form or a click-and-collect page, it points people there.
Does it work on Instagram or WhatsApp?
Not yet. Instagram and WhatsApp messages are coming soon. Right now it answers Facebook Messenger messages. Website chat is an optional add-on (+£20/month with the assistant).
Do you only work with shops near Cannock?
No. We work with small businesses anywhere in the UK. Darren is based in Cannock and can visit around Cannock and Hednesford. Everyone else is set up by phone or video call.
Am I locked in?
Monthly services can be cancelled with 30 days' notice. Bundles with a discounted setup have a 3-month minimum.
Fancy a chat?
The chat on this page is the same kind of assistant we'd set up for your shop. Ask it anything, or get in touch with Darren.
Or email [email protected]. Darren replies personally, usually the same day.